Most firms treat them as two separate entities. The network company finishes when the equipment runs. The compliance firm arrives when the documents are already due. Small businesses fall into an empty and confusing space, where Pavian Sentinel works.
The questionnaire is not a judgment on your work. Your customer is under obligations of their own, and those obligations reach every supplier they keep. They sent the form because they intend to keep working with you.
The paperwork is still written for companies ten times your size. The IT provider who keeps the computers running is rarely the person who can answer it, and the firms that can usually want to take over the whole network first.
We do the technical work and the paperwork, for businesses from ten to seventy-five people across Orange County and the LA basin. We do not need to replace whoever you already use.
An insurance questionnaire, a customer security review, a HIPAA risk analysis and a NIST 800-171 checklist are all written for companies ten times your size. We tell you which parts apply to you and what has to change.
Your IT provider keeps the computers running and should keep doing it. We take on the work nobody hired them to do. Where they can make the change themselves, we hand them the list.
FOUNDER & PRINCIPAL
That order matters. It is why he can walk a floor and see what an office-computer person misses.
Send it over, or call and describe it. The first look costs nothing.